NEVA

The Sixth Sense of CX with NICE ENLIGHTEN

NEVA is NICE’s Employee Virtual Attendant assisting employees with their daily tasks. In this demo, we show you a very special NEVA flow, where she walks a utilities contact center agent, almost step by step, through a complete process – helping with process efficiency, compliance and even proposing an upsell opportunity where it makes sense.

Watch the Demo

Number of agents in your contact centers
Do you agree to be contacted by NICE?
Please keep me informed on products and services from NICE








By submitting this form, you agree to have your contact information passed along for the purpose of following up on your interests and in order receive communications regarding NICE products, services, and events. The data sent will be processed in Canada and provided to NICE who will assume responsibility for processing and Opt-out and Information Removal. For more information, please read our Terms of Use, Privacy, Opt-out & Information Removal below.